Privacy Policy

Coastleap (“Coastleap”, “we”, “our”, “us”) operates the online platform available at https://coastleap.com (the “Platform”). This Privacy Policy explains how we collect, use, process, store and protect personal data when individuals access or use the Platform.

By accessing or using Coastleap, you acknowledge that you have read and understood this Privacy Policy.

Effective Date: Mars 2025

1. Data Controller

The Data Controller is:

Coastleap Legal Team
Athens, Greece
Email: support@coastleap.com
Website: https://coastleap.com

2. Personal Data We Collect

We may collect the following categories of personal data:

a) Account & Profile Information

Name
Company name
VAT number (where applicable)
Email address
Phone number
Business address
Service categories
Profile description and media uploads

b) Subscription & Billing Data

Billing address
VAT status
Payment confirmation data
(Note: Payment processing is handled by third-party providers. Coastleap does not store full credit card details.)

c) Communications

Messages sent through the Platform
Customer support requests
Email correspondence

d) Technical Data

IP address
Browser type
Device information
Cookies and analytics data
Usage behavior within the Platform

3. Purpose of Processing

We process personal data for the following purposes:

To create and manage user accounts
To provide directory and contact services
To verify Supplier and Agency profiles
To process subscriptions and payments
To communicate with users
To improve platform performance and security
To comply with legal obligations (e.g. tax and regulatory compliance)

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

Performance of a contract (account & subscription management)
Legitimate interest (platform security, fraud prevention, service improvement)
Legal obligation (tax and regulatory compliance)
Consent (marketing communications, where applicable)

5. Data Sharing

Coastleap does not sell personal data.

We may share data with:

Payment processors
Hosting and IT service providers
Analytics providers
Legal or regulatory authorities when required by law

All third-party processors operate under data processing agreements compliant with GDPR.

6. Data Retention

We retain personal data:

For as long as the account remains active
For the duration required by tax and accounting laws
As necessary to resolve disputes or enforce agreements

Users may request deletion of their data (see Section 9).

7. International Transfers

If data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.

8. Cookies & Tracking Technologies

Coastleap uses cookies to:

Ensure platform functionality
Improve user experience
Analyze traffic and usage patterns

Users can manage cookie preferences through their browser settings.

See here Coastleap΄s Cookie Policy

9. User Rights (GDPR)

Under EU data protection law, users have the right to:

Access their personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

Requests may be sent to: support@coastleap.com

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

Unauthorized access
Loss or destruction
Alteration
Disclosure

However, no internet-based system is completely secure.

11. Third-Party Links

The Platform may contain links to third-party websites. Coastleap is not responsible for their privacy practices.

12. Children’s Privacy

Coastleap is intended for professional users. We do not knowingly collect data from individuals under 18 years of age.

13. Updates to this Policy

We may update this Privacy Policy at any time. Updates become effective upon posting on the Platform.

Continued use of Coastleap constitutes acceptance of the updated Policy.

14. Contact

For privacy-related inquiries:
Coastleap Legal Team
support@coastleap.com
Athens, Greece